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How to Add and Manage Subscriptions

Overview​

This guide walks you through how to add, view, and manage subscriptions for the Organogram Workspace Admin application. You'll learn how to navigate to the subscription page, activate or deactivate plans, and switch between different service tiers.

Prerequisites​

  • Admin access to the Organogram Workspace Admin platform
  • Existing login credentials
  • Basic understanding of license and app access in the platform

When You Need This​

  • To subscribe to new workspace plans
  • To manage current subscription plans
  • To deactivate or reactivate existing subscriptions

Step-by-Step Instructions​

Step 1: Access the Subscriptions Page​

  1. Log into your Organogram Workspace Admin platform at admin.organogram.app

Home Page

  1. In the left sidebar, click on the Apps section to expand its menu.
  2. Under Apps, select Workspace.
  3. Then click on Subscriptions.

Subscription page

Step 2: Understand the Subscriptions Page​

On the Subscriptions page:

  • You will see two default subscriptions:

    • WS STARTER (WORKSPACE ENTRY PACK)
    • WS PERFORMANCE MGT (standard)

    These are marked as Active by default.

  • The subscription table also includes two columns:

    • Active Licenses
    • Archived Licenses

These sections will initially be empty until a license is activated or archived.

Step 3: View, Deactivate, or Reactivate a Subscription​

Each subscription row includes a three-dot menu with the following options:

Subscription menu

  1. View Details

    • Takes you to the Subscription Details Page to view full subscription information.

  2. Deactivate Subscription

    • Clicking this opens a confirmation dialog.
    • If you confirm by clicking Yes, a toast notification appears saying:

      "Subscription status updated successfully"

    • The status of the subscription updates to Inactive in the table.

Inactive subscription

To reactivate a subscription:

  • Click the three-dot icon on the inactive subscription row.
  • Select Activate.
  • Confirm the prompt to see a toast message:

    "Subscription status updated successfully"

  • The subscription status changes back to Active.

Alternatively, on the Subscription Details Page, you can use the toggle on the subscription card to deactivate or reactivate the subscription.

Subscription details

Step 4: Add a New Subscription​

  1. On the Subscriptions page, click the "+ Add Subscription" button at the top-right corner.

Add subscription button

  1. You’ll be redirected to the More Services page which has two categories:
    • Organogram Workspace
    • Organogram Workspace Add-ons

More services page

Step 5: Browse and Select Plans​

On the More Services page, each category — Organogram Workspace and Organogram Workspace Add-ons — offers two types of subscription services:

  • Performance Management
  • Workspace Starter Pack

Each service type contains three plans: Enterprise, Standard, and Starter.

🔹 Performance Management Plans​

  • Enterprise
    Premium Performance Management solution with unlimited scalability

  • Standard
    Standard Performance Management package for mid-sized organizations

  • Starter
    Entry-level Performance Management plan for small teams with 200MB storage

🔹 Workspace Starter Pack Plans​

  • Enterprise
    Premium Workspace Starter Pack with unlimited scalability

  • Standard
    Standard Workspace Starter Pack with 500MB storage and 5000 AI tokens

  • Starter
    Entry-level Starter Pack with 200MB storage and 1000 AI tokens

Step 6: Subscribe to a Plan​

Each plan card has a Switch button.

  1. Click the Switch button for your desired plan.
  2. You’ll be taken to that plan’s details page, showing detailed features and pricing.

Subscription plan details

  1. On that page, click the Switch Plan button.
  2. A confirmation dialog will appear confirming:

    "Plan switched successfully"

Subscription switch confirmation dialog

You’ll then see two buttons in the dialog:

  • View Subscriptions → redirects you back to the Subscriptions page
  • Explore Services → redirects you back to the More Services page

Once the switch is complete:

  • The plan card will now show a "Subscribed" label with a tick icon
    indicating that the user has subscribed to that plan.

Subscribed plan

Step 7: Manage App Subscriptions from the Subscription Details Page​

On the Subscription Details Page, you’ll also see an Apps card below the main subscription card.

Apps card

  • This card lists the app(s) associated with the subscription.
  • Each app has a toggle button to control automatic subscription.
  • When the toggle is clicked, a toast notification appears:

    "Auto subscription status updated"

What You'll See After Subscribing​

  • The plan card will update to show a "Subscribed" label and a tick icon, confirming your active subscription.
  • Subscriptions can be managed or deactivated at any time through the table menu or details page.

Next Steps​

After managing your subscriptions, you may want to:

  • Assign users to newly activated plans
  • Monitor subscription usage
  • Explore additional services or plan upgrades